Microsoft Windows 11 update breaks shutdown; OOB fix rolls out
[00:00] Hannah Whitmore: From Neural Newscast, I'm Hannah Whitmore.
[00:03] Hannah Whitmore: And I'm Jonah Klein.
[00:04] Hannah Whitmore: Today, Microsoft has issued an Emergency Windows 11 fix
[00:09] Hannah Whitmore: after a security update caused some PCs to refuse shutdown and hibernation.
[00:15] Jonah Klein: This is the kind of bug that can turn a routine patch into an all-hands IT morning,
[00:20] Jonah Klein: especially across managed fleets.
[00:22] Hannah Whitmore: Here is the latest. Microsoft released its first security update of the year for Windows 11 on January 13th.
[00:30] Hannah Whitmore: Then, four days later, it pushed an out-of-band update to fix issues it identified after that patch install.
[00:37] Jonah Klein: The big immediate problem is straightforward.
[00:40] Jonah Klein: Some systems could not shut down or hibernate properly after the security update.
[00:44] Hannah Whitmore: The Verge reports the shutdown issue is limited to machines running Windows 11, version 23H2,
[00:52] Hannah Whitmore: and only the Enterprise and IoT editions.
[00:55] Jonah Klein: Microsoft also says devices with secure launch might fail to shut down or hibernate,
[01:00] Jonah Klein: and that issue only affects Windows 11, version 23H2.
[01:05] Jonah Klein: In other news, the same change log also flags remote connection and authentication failures
[01:10] Jonah Klein: in remote connection apps, including remote desktop logins.
[01:14] Jonah Klein: Microsoft says that remote connection issue affects multiple platforms, including Windows
[01:19] Jonah Klein: 11 version 25H2, Windows 10 version 22H2 ESU, and Windows Server 2025.
[01:28] Hannah Whitmore: The key point for listeners is that the fix is already available.
[01:32] Hannah Whitmore: Microsoft is framing it as an out-of-the-box.
[01:34] Hannah Whitmore: out-of-band update released to address the issues.
[01:37] Jonah Klein: The Verge notes this is the latest buggy update
[01:40] Jonah Klein: to prompt an out-of-band release,
[01:42] Jonah Klein: something that used to be rare and now seems more common.
[01:46] Jonah Klein: Next, if you manage Windows systems, this is a reminder to watch change logs closely and
[01:51] Jonah Klein: plan for patch surprises even in security updates.
[01:55] Hannah Whitmore: I'm Hannah Whitmore.
[01:56] Jonah Klein: And I'm Jonah Klein.
[01:57] Hannah Whitmore: Neural Newscast is AI-assisted, human-reviewed.
[02:01] Hannah Whitmore: View our AI Transparency Policy at neuralnewscast.com.
